Privacy notice

1. Who is responsible for your data

This website is operated under the Allian Hyperbaric brand by SMAPUL (Beijing) Intelligent Technology Co., Ltd., Beijing, China, which acts as the controller of the personal data described here. Our chambers are manufactured by our own production base in Yantai, Shandong.

For any question about this notice, or to exercise the rights described in section 8, write to export@allianhyperbaric.com.

2. What this notice covers

It covers this website only. It does not cover third-party websites we link to, and it does not cover data you give us through other channels such as trade platforms, exhibitions, or messaging apps, which are handled under their own terms.

3. What we collect

This site has no contact form, no account system and no newsletter sign-up. That keeps the data we receive small and deliberate.

• Information you send us by email. When you write to export@allianhyperbaric.com, we receive your email address, your name and signature if you include them, your company details, the content of your message and any attachments such as drawings, site requirements or delivery deadlines.
• Technical data in server logs. Our hosting provider records standard request data — IP address, browser and device type, the page requested, the referring page, and the date and time. This is used to deliver the site, keep it secure and diagnose faults. It is not used to build advertising profiles.
• Your privacy choice. One preference cookie stores whether you allowed or refused optional categories, so that we do not ask again on every page.

We do not knowingly collect special category data (for example health data). Please do not send medical records or patient information in an inquiry — we do not need them to quote a chamber.

4. Why we use it, and on what legal basis

• To answer your inquiry and prepare a quotation — necessary to take steps at your request before entering a contract, and our legitimate interest in responding to business enquiries.
• To perform and support an order — performance of a contract, including production, shipping documents, warranty and after-sales support.
• To keep the site available and secure — our legitimate interest in operating a reliable, abuse-resistant website.
• To store your cookie choice — your consent, which you can withdraw at any time (section 6). Where consent is the basis, refusing it has no effect on your ability to browse or to contact us.
• To meet legal and tax obligations — legal obligation, for records we are required to keep.

We do not sell personal data, and we do not use your inquiry content for automated decision-making or profiling.

5. Cookies and similar storage

This site sets no advertising or analytics cookies. The only storage is the preference record for your consent choice, which is strictly necessary to respect that choice.

Google Analytics and Google Ads tags are present in the site's configuration but arenot active, because no measurement IDs are configured. If we enable them later, they will load only after you allow the matching category, and this notice will be updated first.

6. Changing or withdrawing your choice

Use Cookie settingsin the footer at any time to review or change your selection. Withdrawing a category stops future loading of that category; it does not delete data already received by a provider. You can also clear this site's stored data through your browser's site-data controls, which removes the preference cookie.

7. Who we share it with

• Hosting and content delivery. The site is served through Cloudflare, which processes request data on our behalf to deliver pages and filter abusive traffic.
• Email. Inquiries arrive through our business email provider, which stores and transmits the messages we receive.
• Shipping, inspection and payment partners. Only where an order requires it — for example a freight forwarder, a surveyor, or a bank handling a letter of credit — and only the details needed for that step.
• Authorities. Where we are legally required to disclose, or where disclosure is necessary to establish or defend legal claims.

These providers are bound to use the data only for the purpose we instruct. We do not pass inquiry data to advertising networks or data brokers.

8. International transfers

We operate from China and work with service providers whose servers may be located in other countries, including the European Union, the United Kingdom and the United States. Where personal data is transferred out of your country, we rely on appropriate safeguards — standard contractual clauses with processors, or your explicit request in the context of a quotation or order. You may ask us for details of the safeguards applied to your data.

9. How long we keep it

• Inquiry emails without an order: up to 24 months after our last contact, then deleted.
• Order, warranty and shipping records: for the duration of the contract and the warranty period, and afterwards for as long as commercial and tax law requires.
• Server logs: a short rolling period set by our hosting provider, typically days rather than months.
• Cookie preference: 180 days, or until you clear it.

10. Your rights

Depending on where you live, you may have the right to be informed about our processing, to access the personal data we hold about you, to have inaccurate data corrected, to have data erased, to restrict or object to processing, and to receive your data in a portable format. Where we rely on consent, you may withdraw it at any time without affecting processing carried out before withdrawal.

Send requests to export@allianhyperbaric.com. We reply within one month and may ask for information to verify that the request comes from you. If you are in the EU or UK, you also have the right to complain to your local data protection authority; we would appreciate the chance to resolve the matter first.

11. Security

The site is served over HTTPS. Access to inquiry mailboxes is limited to the staff who handle sales correspondence, and access is protected by individual accounts with two-factor authentication. No method of transmission or storage is completely secure, so please avoid sending confidential technical documents until we have agreed how to handle them.

12. Children

This is a business-to-business site for buyers of professional and home wellness equipment. It is not directed at children, and we do not knowingly collect data from anyone under 18. If you believe a minor has sent us personal data, contact us and we will delete it.

13. Changes to this notice

We update this page when our processing changes — for example if we enable analytics or add an inquiry form. The date at the top shows the current version. Material changes will be reflected here before the new processing starts.

14. Contact

Allian Hyperbaric · SMAPUL (Beijing) Intelligent Technology Co., Ltd.
Email: export@allianhyperbaric.com

This notice describes how we handle personal data. It is not medical advice, and it does not replace the operating instructions or the regulatory documents supplied with a chamber.